Privacy Policy

Privacy Policy
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Last Updated: 19/2/2026

Trades Glow, operated by Bellbird Technologies FZC, respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, and share data in compliance with Google Merchant Center policies and UAE regulations.

By accessing or using our website (https://tradesglow.com), you agree to this Privacy Policy.

1. Information We Collect

Personal Information:

  • Name, email, phone number
  • Billing and shipping addresses
  • Order and transaction details

Automatically Collected Information:

  • IP address, browser type, and device information
  • Pages visited and interactions
  • Cookies and tracking data

Payment information is securely processed by third-party payment providers. We do not store credit/debit card details.

2. How We Use Your Information

  • Process orders and deliver products
  • Provide customer support and order updates
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements
  • Send marketing communications only with user consent

3. Google Services, Ads & Remarketing

  • We may use Google Analytics, Google Ads, and Google Merchant Center tracking.
  • These services may collect non-personal data through cookies or similar technologies to:
    • Measure website performance
    • Display relevant ads
    • Enable remarketing to previous visitors

You can manage or opt out of Google ad personalization via Google Ad Settings.

4. Cookies & Tracking Technologies

  • Cookies are used to enable essential website functions, analyze traffic, and remember user preferences.
  • Users can disable cookies via browser settings, though some website features may be limited.

5. Sharing of Information

We do not sell or rent personal information. Data may be shared only with:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and analytics providers
  • Legal authorities when required by law

All third parties are contractually obligated to protect your data.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide customer service
  • Meet legal, accounting, and regulatory obligations

Data no longer required is securely deleted or anonymized.

7. User Rights & Choices

Users can:

  • Access, correct, or update personal information
  • Request deletion of data (subject to legal obligations)
  • Opt out of marketing communications at any time

Requests can be made via info@tradesglow.com.

8. Data Security

  • We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

9. Third-Party Websites

  • Our website may contain links to third-party websites.
  • We are not responsible for privacy practices or content of external sites.

10. Children’s Information

  • Trades Glow does not knowingly collect personal data from individuals under 18.
  • Any such information identified will be removed promptly.

11. Contact Information

For privacy inquiries:

Company Name: Bellbird Technologies FZC
Registered Address: Sharjah Research Technology and Innovation Park, Sharjah, UAE
Website: https://tradesglow.com
Email: info@tradesglow.com
Phone: +971 526160984
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (UAE Time)

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